This document governs the use of Personal Information (as defined below) of the account holder/ user ("you"/ "your") that the website ("Website") and mobile application ("App") as operated by KISSANJI SERVICES PRIVATE LIMITED ("Company" / "Us"/ "We" / "Our") collects when you use the Website and App ("Privacy Policy"). We are committed to protecting your privacy. We will keep the Personal Information (as defined below) you entrust to Us safe and secure.
For the purposes of this Privacy Policy, Website and App shall collectively mean "Platform".
When a transaction is initiated through the Platform, We collect information from your device which includes, the hardware models, device IP address, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information, and mobile network information. details. We refer to this information as "Device Information".
We use the Transaction Information (as defined below) that We collect generally to fulfil any orders placed through the Platform (including processing your payment information, and providing you with order confirmations). Additionally, We use this Transaction Information to:
advertising relating to Our products or services.
"Transaction Information" includes the following
When you provide Us with the Personal Information to complete a transaction, verify your credit card or any other payment method, We ask for your express consent to Our collecting it and using it for that specific reason only. If We ask for your personal information for a secondary reason, for e.g. marketing, We will ask you directly again for your express consent. In either case, We will provide you with an opportunity to say no. We will not share your personal information with the third party (other people or businesses) without your prior consent.
If after you opt-in, you change your mind, you may withdraw your consent for Us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting Us from within Our Platforms.
We do not share your personal data other than described in this paragraph: Service hosting partners and processors - We engage third party vendors, agents, service providers, and affiliated entities to provide services to Us on Our behalf, such as support for the internal operations of Our Platforms, payment processors and various third parties involved in provision of services to You.
Third parties in case of legal requirement - We will also disclose your Personal Information, if We believe We are required to do so by law, or that doing so is reasonably necessary to comply with legal processes; when We believe necessary or appropriate to disclose Personal Information to the law enforcement authorities, such as to investigate actual or suspected fraud or violations of law or breaches of security; to respond to any claims against Us; and, to protect the rights, property, or Our safety, Our customers, or the public.
Third parties with consent - We will also disclose information about you, including Personal Information to any other third parties, where you have expressly consented or requested that We do so. Third parties in case of a corporate transaction - In addition, your Personal Information may be disclosed as part of any merger, sale, reorganization, transfer of Our assets or businesses, acquisition, bankruptcy, or similar event.
Third party company communications - From time to time, We may participate in marketing initiatives that include websites "powered by" another company on Our behalf. As part of these initiatives, certain services and marketing communications may be delivered at the same time as those from other companies. Some of these services and communications offer you the option to share Personal Information with both Us and the other companies participating in these initiatives. For example, you may receive marketing communications from Us and other companies or have the opportunity to register online for products or services, such as software or Platforms from multiple companies. If you choose to provide Personal Information only to Us, We will not share this information with the other companies participating in that marketing initiative. If you choose to provide Personal Information to the other companies, that personal data will be handled according to the privacy policy of those companies, which may differ from this Privacy Policy.
SECTION 4 - THIRD-PARTY SERVICES
Certain third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information We are required to provide to them with your Personal Information for your purchase-related transactions. For these providers, We have ensured that they all comply with extant data privacy norms but if you would like to read their privacy policies, so you can understand the manner in which your Personal Information will be handled by these providers, please contact Us and We will provide their links. In particular, certain providers may be located in or have facilities that are located a different jurisdiction than either you or Us.
So, if you elect to proceed with a transaction that involves the services of a third party service provider, then your Personal Information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
To protect your personal information, We take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide Us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption.
By using the Platforms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use the Platforms. Our online services are not directed to minors under the age of 18. Therefore, We do not knowingly request or collect personal information from anyone younger than 18 years of age. If you believe that We may have unintentionally collected personal information from a child under 18, please contact Us so that We may take appropriate steps to delete such personal information.
We will take steps in accordance with applicable legislation to keep your Personal Information accurate, complete and up-to-date. You are entitled to have any inadequate, incomplete or incorrect Personal Information corrected (that is, rectified). You also have the right to request access to your personal data and to obtain a copy of it as well as additional information about the processing and to request us to erase the Personal Information we hold about you.
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their updating on the Platforms. If We make material changes to this policy, We will notify you within the Platforms that it has been updated, so that you are aware of what information We collect, how We use it, and under what circumstances, if any, We use and/or disclose it.
When you make a purchase using the Platforms, We will maintain your Transaction Information for as long as it is mandated under the applicable law, which is currently 8 years from the end of the financial year of the transaction.
If you would like to: access, correct, amend or delete any personal information We have about you, register a complaint, or simply want more information, email Our Privacy Compliance Officer mail at admin@kissanji.com or text on +91 7977011642 to Privacy Compliance Officer LALIT MOHAN.